Company Neurio Technology

Name Senior UX Designer - Clean Energy - Neurio Technology

Req # 55889

Location TBD

Employment Type Full Time

Shift 1st

At Generac, Our People help make the world safer, brighter and more productive.  United by our Values, people with diverse backgrounds and points of view work together to ensure our global customers have peace of mind. 


We are a team of builders and doers who share a passion for innovation and a desire to outpace others.  As an inclusive workplace, we empower our employees to embrace diversity in all forms, celebrate our differences, and treat everyone with equity and respect.  At Generac, our success is powered by Our People.

Are you interested in joining a high-growth company and software team in the Clean Energy industry?

Do you want to work with massive amounts of real-time energy data, and the latest technologies in IoT, machine learning, big data, and mobile and web apps?

Come join the Clean Energy Team in our mission to accelerate the adoption of renewable energy and create a more intelligent home.

Neurio, a subsidiary of Generac Power Systems, is looking for a Senior UX Designer.  In this role you will have a chance to tackle challenging design problems across a mixed HW/SW product portfolio and combine technology and high-level product requirement into engaging customer experiences. Most importantly you will be working with an incredibly passionate product team and lead the charge of the clean energy revolution. 

This position is based in Vancouver, BC, Canada.

Essential Duties & Responsibilities: 

  • Own the user research program, conducting user research sessions to discover new features and refine existing ones with regular cadence
  • Collaborate closely with Product Management, UI Designers, Engineering
  • Keep an open channel with Customer Support to identify critical user problems 
  • Own and drive design problems from ideation to execution 
  • Gain a deep understanding of our users, and share that understanding with the team through user and buyer personas
  • Provide guidance to the product teams on product philosophy and general information architecture 
  • Drive a holistic approach to UX across our HW and SW product portfolio
  • Facilitate journey mapping and user story mapping sessions 
  • Sketch lo-fi prototypes for new features and concepts, and iterate based on conversation with the development team
  • Coach development teams on good UX design, increasing poly-skills  

Minimum Qualifications: 

  • Bachelor’s degree in Interaction Design, UX Design, Industrial Design, or Human Factors
  • 5 years related experience including UX research and design for web and mobile applications
  • Experience with designing applications which involve displaying and interacting with rich data, and complex task flows.
  • Note: Candidates will be asked to provide a strong portfolio of mobile and web app work, showcasing problem-solving skills and high  design caliber  
  • Proficiency with design and prototyping tools including one or more of: Sketch, Invision, Figma
  • Experience conducting in person research and real-time remote research through tools such as
  • Fluency in the latest cross-platform product design trends

Preferred Qualifications:

  • Exposure to analytics tools and techniques, and experience defining KPIs for product features. 
  • Previous experience working with IoT products and mixed product portfolios involving significant touchpoints between HW and SW products. 
  • Previous experience with SaaS products and with identifying “anchor features”

Knowledge, Skills, & Abilities: 

If any of the following sounds like you, we think you’ll have a great time working at Neurio!

  • You are a strategist: you keep an eye on the big picture and overall user experience across the product portfolio, while paying  attention to the details of how a particular feature fits in the overall context.  
  • You love working with development teams and finding the best compromise between technical feasibility and what’s right for your customers 
  • You have a keen eye for process and system design, and “think” omnichannel: you think what happens outside the app is just as important as what happens in the app. 
  • You are able to and enjoy learning new knowledge domains, and you are passionate about clean energy. 

Why work for us? 

  • Comprehensive medical benefits
  • Employer RRSP contribution matching
  • Unlimited vacation (and we genuinely encourage you to use it)
  • Work-from-home flexibility
  • Spacious new office in the heart of downtown Vancouver

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”